rtp congtogel Privacy Policy
This page describes what we collect when you use rtp congtogel and how we keep that data protected. We operate across supported jurisdictions in Southeast Asia, and our privacy commitments reflect the laws that apply in each region where we offer our services. Whether you access our platform via Android, iOS, or desktop browser to place bets on Liga 1 and Piala AFF, use our live-dealer tables, or manage your account, the practices outlined here govern how we handle your information.
We collect personal data only to the extent necessary to deliver our services, comply with anti-money laundering and know-your-customer regulations, process your payments through DANA, e-wallet, mobile banking, and other local methods, and support your account. We do not sell your data to third parties for marketing purposes. Our servers may sit outside your jurisdiction, but we apply consistent encryption and access controls regardless of location.
Your rights—including the ability to request what data we hold, correct inaccuracies, or ask for deletion—are set out in the sections below. If you have questions about how we use your information, contact our support team via the channels listed at the end of this page.
What we collect and why
We collect your name, email address, phone number, and date of birth when you open an account. We also collect your government-issued ID (passport or national card) and proof of address to comply with anti-money laundering rules. These documents are stored securely and are not shared with third parties except where law requires it.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We do not store your full card or bank credentials; payment processors handle that data on your behalf. We also log your IP address, device type, and browser information to detect fraud and enforce our terms.
We collect betting history, live-dealer session records, and slot game activity to calculate your account balance, settle disputes, and comply with reporting obligations. We do not use this data to profile you for marketing or to sell to advertisers.
Cookies and tracking
We use session cookies to keep you logged in and functional cookies to remember your language preference and table settings. We do not use tracking cookies to follow you across other websites. If you disable cookies in your browser, some features of rtp congtogel may not work correctly.
Third-party processors
Our payment processors (mobile banking, local payment, online payment, and bank partners) receive your transaction details to complete deposits and withdrawals. Our hosting provider stores our servers and backups. Our email service sends you account confirmations and support replies. Each processor has its own privacy policy, and we recommend you review them. We do not permit these vendors to use your data for their own marketing.
Your rights and our commitments
We retain your personal data only as long as necessary to provide rtp congtogel services and meet legal obligations. Account data is kept for at least five years after closure to satisfy tax and anti-money laundering rules. You may request deletion of non-essential data by contacting support, though we may retain records required by law.
You have the right to request a copy of all data we hold about you, correct any inaccuracies, and ask us to limit how we use your information. If you believe we have breached your privacy, you may lodge a complaint with your local data protection authority. We will respond to access requests within 14 business days.
We undertake to encrypt all data in transit and at rest. Our support team operates in multiple languages and is available during tournament seasons (Liga 1, Piala AFF, Champions League) and year-round for account recovery and withdrawal issues. Response times for account-related queries are typically 4–8 hours during business hours.
This privacy policy was last updated in January 2025. We may update it if our practices change or if local law requires it. We will notify you of material changes by email or by posting a notice on rtp congtogel.